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PAYMENTS SHIPMENTS AND RETURNS

PAGAMENTI

-For your payments you can use:

Credit  card -Paypal  -Wire Transfer – Satispay -Bancontact -Alipay -Sofort – Giropay – Sepa Direct Debit – Ideal  – Przelevy24  -Multibanco Cash on delivery

-Purchase Invoice Request

Customers who wish to receive the invoice for their order must request it together with the order by sending an email to info@piafavastore.com with their tax information

-Refunds

In the event that the customer exercises the right of withdrawal or in the case of refunds due, the amount will be returned by bank transfer to the bank account indicated by the customer or directly to the credit card or Paypal account, depending on the payment method. used when ordering.

 

PACKAGING

Your product will be packaged in order to have maximum protection from possible knocks or falls.

SHIPMENT

To ship your product we use it of fast and professional international forwarders (UPS, FEDEX, SDA, DHL)

As soon as the package is collected from our warehouses by the transport company, a shipping confirmation email will be sent to the customer with the code to track it.

 

-Customs fees

Shipments to countries: Argentina, Australia, Brazil, Canada, China, South Korea, Croatia, the Philippines, Japan, Hong Kong, India, Indonesia, Iceland, Liechtenstein, Malaysia, Norway, New Zealand, Singapore, Spain (Ceuta / Melilla ), Spain (Canary Islands), the United States, Switzerland, Tahiti, Thailand, Taiwan, Turkey may be subject to customs charges which are established by the customs of the country of destination. Piafavastore cannot predict the amount of these expenses that are borne by the buyer

RETURN

Is the product you purchased not to your liking? No problem, arrange to return it within 14 days.

 

-Right of withdrawal

In accordance with the laws on electronic commerce, if the customer is a consumer (i.e. a natural person who buys the goods for purposes not related to his professional activity, or does not make the purchase by indicating in the order form PIAFAVASTORE a reference VAT number), has the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty, by sending an email to info@piafavastore.com. Once the aforementioned notice of withdrawal has been received, the PIAFAVASTORE Customer Service will promptly communicate to the Customer the instructions on how to return the goods which must be received by PIAFAVASTORE within 10 days of authorization.

 

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